Computer repair and IT support in Columbia, Missouri.
$99 remote · $149 hands-on labor
Bryan LeasureFounder, BrainRoad
Remote access only with your approval. You can disconnect.
Free diagnosis. Not fixed? You don’t pay.
Calls and texts: 10:00 a.m.–9:00 p.m. Central, Monday–Saturday.
Your computer shouldn’t be a second job. You sat down to send an email, print a page or get some work done. Now you’re restarting things and searching for an answer that matches your screen.
Call, text or email us and tell us what it’s doing. We’ll tell you what it’ll take and what it costs before any paid work.
Computer and laptop repair in Columbia: free diagnosis, $149 flat labor, parts at cost.
Remote help: $99 per problem, anywhere in the U.S.
Running an office? Business IT support and websites, quoted before you commit.
Want to learn AI? AI help and training for you or your team, in plain English.
Call, text or email us. Whatever’s easiest.
We can fix most problems remotely. If it needs hands-on work, we’ll set a time and place that works for you.
Yes, you can call about that.
You don’t need to pick a service first. Call and tell us what’s going on. Or, if you want the details, start with the problem that sounds like yours.
Something else? Describe it to us. If we can’t help, we’ll tell you who can. Want to try it yourself first? See first fixes for the most common computer problems, or ask the free AI tech helper.
Just tell us what it’s doing.
You don’t have to figure out what’s wrong or explain it perfectly. That’s our job. Here’s how it works.
Tell us what’s happening.
In your own words. What were you trying to do, and what happened instead? That’s all we need.
Know the price before we start.
We tell you what’s wrong, what it costs and whether it’s worth it. If it isn’t, we’ll say so.
We test it together.
Print the page. Open the email. Join the meeting. It’s done when the thing you needed actually works.
Running a business? Tell us where work gets stuck.
The employee who can’t sign in. The form that says “thank you” while your inbox stays empty. The details your team copies by hand. Here’s real work, with what was wrong and what changed.
See all completed projectsOne website supports multiple local offices.
Customers can choose their market and reach pages written for the location and cleaning service they searched for.
A broken placeholder became a working business website.
Families can understand available care, coverage, and the next step from a phone or computer.
You don’t have to explain it perfectly.
Tell us the one thing you’re trying to get done. Add a way to reach you, and we can work out the right kind of help. Sending a request doesn’t commit you to paid work.
Rather talk? Call (573) 687-9015. If you get voicemail, leave your name, number and what’s wrong. We call back the same day when your message or request arrives Monday–Saturday, 10 a.m.–8 p.m. Central. After 8 p.m. or on Sunday, we’ll call by noon the next day we’re open.
Calls and texts: 10:00 a.m.–9:00 p.m. Central, Monday–Saturday.
Office: 33 E Broadway, Suite 150, Columbia, MO 65203. Call or text first and we’ll work out what’s easiest.
A few things you might be wondering.
Do I need to know what’s wrong?
No. Tell us what you were trying to do and what happened instead. That’s plenty to start.
Can you help without me driving anywhere?
Usually, yes. Most problems we fix over a remote session while you watch, anywhere in the U.S. If it needs hands-on work, we’ll work out the easiest way to get it to us in Columbia, Missouri.
What if the computer isn’t worth fixing?
Then we’ll tell you, before you spend anything on a repair. If you need a new one, we’ll recommend a couple that fit what you do. We never mark up hardware, and you can buy it anywhere.
I’m nervous about letting someone into my computer.
It makes sense to ask how it works. You arrange the help, approve the connection, watch the work and can end it any time. We can return your request or call at an agreed time. We never make an unexpected call claiming your computer has a problem.
Do businesses have to sign up for a monthly plan?
No. We’ll fix the one problem and quote it first. Ongoing support is there if you want it later.
Not ready to call? Get our free cheat sheet.
The next time the computer acts up, have somewhere to start. Our one-page cheat sheet gives you ideas for what to ask ChatGPT, the scam pop-up rule, and when to bring us in. We’ll email it to you, plus a few short tips over the next week.